Articles & Case Studies
Case Studies

Succession Planning, Leadership Development, and Ownership Transition to an ESOP to Sustain Success: Pay Tel Case Study

Fair Pricing & Going the Extra Mile to Change Lives for Eternity: Pay Tel Case Study
3 Reasons To Document Your Founding Story & How To Do It (Case Study: Union Mission Norfolk)
Given the volume of effort it takes to grow a company, it’s easy for leaders to overlook one of the most potent tools for sustaining their vision and impact —storytelling. Specifically, sharing the founding story. A good founding story goes beyond the what and…

Losing your Higher Purpose Months After Ownership Transition: Mission Drift Case Study*
C12 is bull****!” the caller shared bluntly. This was not the call Mike Sharrow expected three months into his role as CEO of C12, a membership organization that facilitates peer groups of Christian leaders. While the caller, George**, was not a member of C12, the…

Avoiding Mission Drift Case Study: Springs Rescue Mission
This article was first published in the Citygate Network’s Instigate Magazine. When Jack Briggs transitioned from being a board member to president and CEO of the Springs Rescue Mission (SRM) in the fall of 2020, SRM was experiencing significant change and growth. As…
Articles

Faith-Driven Mission Drift: Why Faith-Driven Organizations Drift Over Time & How to Avoid It
This article was first published with the Christian Leadership Alliance. Mission drift is an unrelenting threat to any organization that pursues a higher purpose to advance the Kingdom. As the authors of Mission Drift wrote, “Mission drift is the natural course…

Pew Foundation and ServiceMaster, & Mission Drift: What We Can Learn from These Cautionary Cases
This article was first published with the Christian Leadership Alliance . Drift is an unseen force that pulls organizations away from their founding mission, often without intentionality or recognition until it’s too late. Whether you’re a nonprofit dedicated to…

Why Faith Forward Leaders Pursue A Higher Purpose
The journey toward eternal impact through your company is possible, but it is not easy. It is a hard-fought, long-term effort that requires humility and demands continuous, forward-looking leadership and perseverance. And this uphill journey does not end with a safe…

Culture, Quicksand, and Increasing Leadership Effectiveness: Q&A with Mark Miller
Becca Spradlin sat down with leadership author and former executive of Chick fil-A, Mark Miller, to explore a growing tension many leaders face today: how to lead effectively amid overwhelming busyness and distractions. The result is a candid look at what’s holding…

Faith Forward Leadership: The Opportunity and the Urgency
Faith Forward leaders aspire to make an eternal impact through their companies, both today and for generations to come. These leaders apply their faith to their work as they build healthy organizations and cultures that pursue a higher purpose: to glorify God, extend…